Sundays Energy Company Policies
Payment
Sundays Energy accepts cash, check, Visa, MasterCard, American Express, and Discover credit cards. Please do not mail cash. If you wish to apply for credit, please complete an application. Late payments will incur a $50.00 fee in addition to a monthly finance charge of 2% (24% APR) on the carried balance.
Return Policy
Please read the following for information about returns; but before you do, please take note that we are a small business that loves what we sell, and are here to give you good products quickly. If you ever have a problem with anything here please let us know.
All returns must be pre-authorized within 7 days for a complete refund and returned within 14 days of notification. Products must be unused and in original wrapper and condition. Returns not pre-authorized and returned after 7 days will be given store/web credit. No returns will be accepted after 21 days under any circumstances. For all orders placed during the month of December, returns must be pre-authorized within 7 days after December 25th. After 7 days, store/web credit will be issued. Shipping charges are non-refundable under any circumstances. If you receive a damaged product, please notify us immediately. If it was damaged in shipment, we will file a USPS, UPS or FEDEX claim. If it is a manufacturer's defect, we will authorize a return, and will refund the cost of shipping the product back to us once we determine that the manufacturer was at fault. There are no shipping refunds for return products except as just stated. No refunds will be issued on sale merchandise.
Minimum Order Policy
We have a $10.00 minimum order requirement. If you don't meet the requirement we will charge a handling fee for the balance until $10.00 is reached.
Disclaimers
If an item has inadvertently been priced wrong, we have the right to cancel the sale. Prices can change at any time.
Shipping
Shipping minimums begin at $6.95 and are based on weight and location. If for any reason a wrong address is given to us, or any part of the address is wrong, UPS will charge us $5.00 to make that correction. In turn, a $5.00 charge will appear on your credit card to cover this mistake. If it is our mistake, no charge will occur.
Privacy Policy
What Personal Information About Customers Does Sundays Energy Gather?
The information we learn from customers helps us personalize and continually improve your experience at sundaysenergy.com and sundaysenergy.org
Information You Give Us:
We receive and store any information you enter on our Web site or give us in any other way. You can choose not to provide certain information, but then you might not be able to take advantage of many of our features. We use the information that you provide for such purposes as responding to your requests, customizing future shopping for you, improving our stores, and communicating with you.
Automatic Information:
We receive and store certain types of information whenever you interact with us. For example, like many websites, we use "cookies" and we obtain certain types of information when your web browser accesses sundaysenergy.com or sundaysenergy.org. A number of companies offer utilities designed to help you visit websites anonymously. Although we will not be able to provide you with a personalized experience if we cannot recognize you, we want you to be aware that these tools exist.
E-mail Communications:
To help us make e-mails more useful and interesting, we often receive a confirmation when you open e-mail from sundaysenergy.com if your computer supports such capabilities. If you do not want to receive e-mail or other mail from us, please contact us at 888-300-7581.
Information from Other Sources:
We might receive information about you from other sources and add it to our account information.
What About Cookies?
Cookies are alphanumeric identifiers that we transfer to your computer's hard drive through your Web browser to enable our systems to recognize your browser and to provide features such as personalized greetings and storage of items in your Shopping Cart between visits.
The "Help" portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. However, cookies allow you to take full advantage of some of sundaysenergy.com's coolest features, and we recommend that you leave them turned on.
Does Sundays Energy Share the Information It Receives?
Information about our customers is an important part of our business, and we are not in the business of selling it to others. We share customer information only as described below and with subsidiaries controlled by Sundays Energy Inc. that either are subject to this Privacy Notice or follow practices at least as protective as those described in this Privacy Notice.
Affiliated Businesses We Do Not Control:
We work closely with our affiliated businesses. Affiliated businesses include Amazon.com, Inc.
Third-Party Service Providers:
We employ other companies and individuals to perform functions on our behalf. Examples include fulfilling orders, delivering packages, sending postal mail and e-mail, removing repetitive information from customer lists, analyzing data, providing marketing assistance, providing search results and links (including paid listings and links), processing credit card payments, and providing customer service. They have access to personal information needed to perform their functions, but may not use it for any other purpose.
Promotional Offers:
Sometimes we send offers to selected groups of Sundays Energy customers on behalf of other businesses or individuals. When we do this, we do not give that business your name and address. You will receive an email from us if your settings approve. If you do not want to receive such offers please contact us.
Business Transfers:
As we continue to develop our business, we might sell or buy stores, subsidiaries, or business units. In such transactions, customer information generally is one of the transferred business assets but remains subject to the promises made in any pre-existing Privacy Notice (unless, of course, the customer consents otherwise). Also, in the unlikely event that Sundays Energy Inc, or substantially all of its assets are acquired, customer information will of course be one of the transferred assets.
Protection of Sundays Energy and Others:
We release account and other personal information when we believe release is appropriate to comply with the law; or protect the rights, property, or safety of Sundays Energy, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction. Obviously, however, this does not include selling, renting, sharing, or otherwise disclosing personally identifiable information from customers for commercial purposes in violation of the commitments set forth in this Privacy Notice.
With Your Consent:
Other than as set out above, you will receive notice when information about you might go to third parties, and you will have an opportunity to choose not to share the information.
What About Third-Party Advertisers and Links to Other Websites?
Our site includes third-party advertising and links to other websites. We do not provide any personally identifiable customer information to these advertisers or third-party websites. These third-party websites and advertisers, or Internet advertising companies working on their behalf, sometimes use technology to send (or "serve") the advertisements that appear on our website directly to your browser. They automatically receive your IP address when this happens. They may also use cookies, JavaScript, web beacons (also known as action tags or single-pixel gifs), and other technologies to measure the effectiveness of their ads and to personalize advertising content. We do not have access to or control over cookies or other features that they may use, and the information practices of these advertisers and third-party websites are not covered by this Privacy Notice. Please contact them directly for more information about their privacy practices. In addition, the Network Advertising Initiative offers useful information about Internet advertising companies (also called "ad networks" or "network advertisers"), including information about how to opt-out of their information collection.
What Choices Do I Have?
As discussed above, you can always choose not to provide information, even though it might be needed to make a purchase or to take advantage of Sundays Energy features and services.
If you do not want to receive e-mail or other mail from us, please let us know. If you do not want to receive Conditions of Use and other legal notices from us, such as this Privacy Notice, those notices will still govern on SundaysEnergy.com, and it is your responsibility to review them for changes.)
The Help portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. However, you may not be able to all SundaysEnergy.com features. In addition, the Federal Trade Commission provides useful information about online privacy on its own Web site, Site Seeing on the Internet.
Are Children Allowed to Use SundaysEnergy.com?
Sundays Energy does not sell products for purchase by children. We may sell children's products for purchase by adults. If you are under 18, you may purchase from SundaysEnergy.com only with the involvement of a parent or guardian.
Conditions of Use, Notices, and Revisions
If you have any concern about privacy at Sundays Energy, please let us know and we will try to resolve it.
Our business changes constantly, and our Privacy Notice changes also. We may e-mail periodic reminders of our notices and conditions, unless you have instructed us not to, but you should check our Web site frequently to see recent changes. Unless stated otherwise, our current Privacy Notice applies to all information that we have about you and your account. We stand behind the promises we make, however, and will never materially change our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers.
Credit-card fraud is a criminal offense. For your protection all transactions are carefully monitored and logged including IP addresses, ISP, and other pertinent information.
We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input. We reveal only the last four digits of your credit card numbers when confirming an order. Of course, we transmit the entire credit card number to the appropriate credit card company during order processing. It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer.
Hosting Account Upgrades
If your hosting account goes over quota, a new upgraded hosting package is required to reinstate an online status to the account before the following month. Sundays Energy will upgrade the account within 10 business day hours after the upgrade purchase. Upgrades incur a $25 processing fee and are not eligible for prorated refunds on unused months.